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Ask A Librarian

Library Updates: Summer 2020

Services are robust, though buildings are closed.

Library FAQs

When will the Libraries reopen?

The Health Sciences Library will reopen to the campus community on August 3rd, followed by the Downtown Campus, Evansdale, Potomac State College, WVU Tech, and Law Libraries on August 10th.

While the buildings are closed we continue to provide essential services to faculty and students.  These include lending books, electronic reserves, interlibrary loan for articles, online, millions of articles and ebooks, class instruction and research help by chat. 

 

How can I return books when the libraries are closed?

There are two ways to return books and DVDs.   If you prefer to return the book in person, the Downtown and Evansdale Libraries have book return slots located just outside the entrance doors.  If you would rather ship the book back to us, we will send you a prepaid envelope.  Please email us at dclcirculation@mail.wvu.edu to request an envelope.  

 

My book is overdue.  Will I be fined?

Email us at dclcirculation@mail.wvu.eduand we can renew your books.  Make sure to include your full name and WVU ID number in the email.  Don't worry about late fees; we are waiving all overdue fines.  

 

When will interlibrary loan resume?

Interlibrary loan for articles and other nonreturnable material is on-going.  Please continue to submit requests through your ILLiad account, as usual. Interlibrary borrowing and lending for books is not possible at this time because most academic libraries will not lend at this time.  We may be able to fill some requests through purchase, but your interlibrary loan book request may be canceled until normal operations resume at more libraries.  We do not have a firm date for this resumption, but updates will be posted here.

 

How can I borrow WVU Library books?

We will mail books and DVDs to you.  Use the library catalog, WorldCat Discovery, to locate the book you want.  Then use the "Request ILLiad" button in the book listing to request a loan.  Unfamiliar with ILLiad?  Use the menu on the left for more details.  

 

 

How can I request materials?

Continue to submit requests for chapters, and articles in ILLiad. When the material is received at the Library, we will deliver it electronically (articles). We will mail WVU print books.  If you put your mailing address in the Notes field of the request, we can get them to you even faster!


How can I get help with library research?

Our librarians are available online to work with you on your research in a way that convenient for you.